Realm reviews

Jay did an awesome job! Could not be happier with the site and his customer service. Realm delivers a customized website that gives a unique touch to our business.

We’ve been working with Jay and his company, Realm, for almost half a year now, and the experience has been outstanding. The main focus of our collaboration was the relaunch of our website, and Jay executed this with incredible precision and attention to detail.

Thanks to Jay’s meticulous work, we now have a website that is not only secure but also extremely user-friendly. He implemented many small, smart solutions that we weren’t even aware of—not just in terms of design, but especially on the backend, where Jay’s expertise truly shines. His knowledge and skills are on par with those of an absolute professional.

In a field where many unreliable providers exist, Jay stands out as someone you can genuinely trust. He possesses the professional know-how needed to build or improve a website that’s future-proof and scalable.

One thing to keep in mind: Precision takes time. If you want a solid, well-founded result, rushing the process often leads to mistakes. That’s not the case with Jay. His thorough approach ensures lasting quality, and his deep understanding of branding allows him to intuitively grasp and present a brand authentically—regardless of its style.

Since a website is the modern-day business card, having someone like Jay on your side is invaluable.

Realm Web Design is your best choice for Shopify web design. This was our third try with web design firms, and you know what they say about third tries. :) Jay and his team evaluated our website, did a lot of clean up and rebuilt a lot of what our previous 'experts' had done, which was just plain wrong. Jay is helpful, responsive and professional. With his help, we have grown our web visibility, and our website functionality and income. He offers great advice, helps us analyze what is going on, provides timely solutions, and delivers everything at a very reasonable price. We are extremely pleased with Realm's service and performance.

Working with Jay has been such a blessing for our small business and worth every penny. Jay and his team are true professionals, their communication is top notch and unmatched. I'm so big on customer service which is a dying art and Jay and his team truly provide A+ customer service. Embarking on a full Shopify rebuild was terrifying to think about but with Jay guidance and professionalism it was easy. Thank you Jay!

We worked with Jay at Realm and were very satisfied with our new website. It's a beautiful design and extremely user-friendly. Jay was attentive to our needs and checked in with us throughout the entire process. Communication was consistent and clear. We would highly recommend using Realm for all your website design needs.

As an entrepreneur, my life gets a little busy. I know how to do a lot of things but can't do everything on my own. I am so thankful that I found Realm. The process was efficient and they gave me a to do list that was easy to manage. It allowed me to not worry if I missed anything. It was all very clear and we just went down the list of things that needed to get done until we were all finished. Amazing experience and very easy to stay on top of things. I was able to focus on my day to day business and go back to the list at my convenience. I learned so much in working with them and my site was up and running in no time at all. A huge thank you to Realm. Super A+

I needed a turn key website created from the ground up for our new business. Realm understood exaclty what needed to be done. Jay went above and beyond as he completed our website. Not only did he create an amazing site, he took care of every aspect of the website such creating a brand, a logo, marketing, Google page, custom email, phone number, and social media accounts. We are now having Realm add mechandise to our site. Again, Realm knows exaclty what we need and is taking care of it! Our website has been live for just over a month and it has done over $15,000 in sales. If you need an expert to create or redo any aspect of your website, I would get ahold of Realm immediatly! Thank you Jay and the Realm team for taking care of Fleet Wash Supply!

A complete rebuild of our Shopify platform with a new theme and more effective ads. Jay added so much more to our platform also automating things and setting up stuff we did not know about. Jay's project management skills were second to none. They've planned everything in detail, stuck to that plan, and stayed on schedule. Very organized and detailed. We had a huge increase in sales, and our platform is structured correctly for conversions as well and looks a lot more professional. Jay is a true expert in his class and was awesome to work with.

From start to finish, Jay/Realm made sure we were informed and updated on all things pertaining to the completion of our website, and was always available to answer any of our questions. Great communication, attention to detail, and lots of helpful creative brainstorming.

Working with Realm and the team was the best decision we made when opening our store. Our brand is extremely specific and the team at Realm ensured we fit into our niche and stood out amongst our peers. Communication was constant and we had well over a dozen video chats as the site was created. We will continue working with Realm for years to come!

Jay did an absolutely amazing job on our new Shopify website. The site is clean, fresh and most of all beautiful. I have been at this a long time and this is by far the best experience I have had working with website designer. He was patient, kind and so knowledgeable on what the site needed. The site works flawlessly for both our retail and wholesale customers. I am so grateful to have had the pleasure of working with Jay. Thank you Jay!!

Jay and his team is incredible! The entire process from start to finish could not have gone any better. They completely nailed the vision we were trying to achieve. Jay was a life saver not just for the website but also just being a huge resource of knowledge for a business start up. If you chose Realm you will be in great hands! I’ll never use anyone else for our website needs.

Countless dynamic elements go in to launching a new nonprofit. Finding trusted and talented partners who can guide you to solutions is like a drink of cool clean water. Realm was that for us. Jay knew what we needed before we knew. He led us through the process and made it simple and seamless for our t-shirt supplier to have a professional e-commerce presence on our website that not only sells our gear, but helps us raise awareness of our mission. Realm earned our 100% confidence. You want a Shopify site? Trust Realm.

Paula Yockel - Founder, Mission503, Inc.

You can always count on Realm to get the job done in a timely and well though out fashion. No matter how big, or small, the task, they always deliver with the least amount of friction. You are in good hands with Realm.

Realm created separate wholesale and retail websites from our existing site. They worked with us to provide an updated re-design specific to both channels. The data migration was seamless, and the launch timely resulting in an immediate increase in sales volume.

Realm provided business insight in addition to software expertise; they considered how the website could make it easier for customers to make purchases. They even pointed out how we could create additional revenue channels or reach out to customers throughout the customer journey. Realm also improved customer communication. They implemented abandoned cart follow-up messages, email signups, and other email marketing tools.

After launching the new, separate sites, we experienced at least a 20% increase in revenue. The websites enabled customers to comfortably and safely make purchases. It was amazing. Would recommend without hesitation and in fact I already have!!

We were very impressed with the conversations we had with Jay; he was very knowledgeable, personable, and responsive to all of our questions. Moreover, he shared his knowledge really freely with us, so we felt that we could work very well with them. We also liked that we weren’t dealing with a big agency with a lot of bureaucracy because we could talk directly with the owner.

Realm has helped us redesign our website in Shopify and migrate our former website’s data. Additionally, they’ve integrated a subscription program and a loyalty and rewards program, which we didn’t have previously. Since completing the development project, Realm has offered ongoing e-commerce consulting services and maintenance.

Thanks to the subscription program implemented by Realm, we’ve seen new revenue coming in, and our conversion rate has increased. Moreover, we’ve received a lot of positive comments about our new website.

Realm’s responsiveness and troubleshooting skills are their biggest strengths. Moreover, the fact that we can communicate directly with Jay is excellent. He has been able to find solutions for all of our ideas and goals.

If you’re looking to improve your e-commerce site, I can highly recommend working with Realm. Just ask them for what you want.

Chuck Call
General Manager, Sunrise Flour Mill, Inc

We needed help updating our Shopify e-commerce site. I had been researching how to optimize our store, and I found many changes needed on our products and collections to optimize them. However, I needed someone to make those changes.

At the time, I was living in Minneapolis, and I wanted to work with someone local. I found Realm on Google and discovered that they were a Shopify expert, so I hired them.

Realm helped me update my e-commerce store to optimize it. Initially, they made suggestions on how to optimize the site, and one of the best ways to do so was to install an add-on. Thus, they helped me install what was needed, along with other plug-ins they added to our store.

In addition to the add-ons, Realm helped us update our site’s design, especially for our collections and products. They also redesigned the home page, footer, and header.

Realm helped us improve the look and functionality of our site, and their work met our expectations. We’ve received a lot of positive feedback.

Realm met our deadlines and stayed on budget. This was a collaborative effort. To diminish the costs, I helped Jay with smaller and simpler tasks, such as updating images and editing part of the content. He constantly gave me instructions on what to do.

Realm was very kind, helpful, and honest. I can’t think of anything they could have done better. I was very happy with their work.

Owner, Shoppe Six LLC
Jane Powell

We recently launched a Shopify store and needed help enhancing the user experience to enable us to increase engagement and generate more sales. We partnered with the Realm team to help us accomplish these goals and they exceeded our expectations.

First the team promptly responded to our online inquiry. Once we shared our goals, the team provided recommendations to achieve those goals, and gave options for completing the work as a single project or in multiple phases. We received an itemized invoice that clearly listed each task, a description of the scope of work, and a reasonable price. The payment terms were flexible and a reasonable timeline for completing the project was proposed.

Once the project commenced, we received frequent updates from the team regarding the status of each task and next steps. The Realm team set up multiple new channels as part of our engagement and this was a seamless process and required minimal involvement from my team...

Upon completion of the project, we received a detailed walkthrough of the features that were enabled and the new channels that were set up. Training resources were also provided to reference when we need to make future changes to the store.

We were extremely satisfied with the final result of our Shopify store updates. The customer service, the attention to detail, and support we received throughout the project was stellar! Many thanks to the Realm team.

Thanks to Realm's work, the client garnered positive feedback from their new customers. The new website was very clear and explained all aspects of the client's products in detail. Realm's team was responsive, flexible, and communicative.

Jay is great to work with. He's extremely patient, especially for those of us who are not highly technical. And, he really knows what he is doing and what is needed to get your Shopify store fine tuned for more sales. I would highly recommend him to anyone wanting to take their Shopify store to the next level. He has improved my website 1,000%!

When I worked with other companies, they usually passed the project along to other team members after we signed the contract. However, that was not the case with Realm. From the first moment I talked with them, I was already talking with my go-to person, which was very important to me. Moving forward, I now have a great Shopify expert I can reach out to if I need future assistance with my site.

Realm developed a Shopify website from scratch. They handled all parts of the process, from conceptualization to launch.

Realm successfully delivered a website that met the client’s specifications and improved conversion rates. Their methodical project management ensured a smooth collaboration. Beyond their technical expertise, they provided a high level of customer service.

Jay at Realm was a huge help to our company. There are so many scammers out there and Jay was able to jump right in and help get our needs met. He's very professional, easy to work with and extremely knowledgeable. We will be using Realm from here on out.

Can't say enough about the service and expertise they provide.

John Reed
Owner
Evolution Performance Sports, LLC

I would give more stars if it were possible to do so. We have worked with Realm for many years and would not trust anyone else with our website's needs. We couldn't be more happy with our recent web redesign project, as our vision was executed perfectly. Working with Jay on this project was great. He's responsive, easy to work with and made the whole process of getting our website up to date enjoyable. Additionally, his knowledge of Shopify, SEO and e-commerce in general is top notch. Highly recommend.

Absolutely fantastic from start to finish. It was obvious from the beginning that the folks at Realm heard us when we wanted a particular style, and language used on our site. The end result was better than we could have imagined, and we began seeing results the first week it launched. For others considering this, know that it is a long process, and there will be hiccups along the way. (Just like in your business.) However, the Realm team always came through with great communication, thoughtful advice, and tenacious follow-through. We highly recommend them to anyone looking to grow their customer base, and in turn translate that to higher sales. In the end, one of the best parts about having Realm do the work, is that whenever we open our website, we actually enjoy seeing it and navigating through it. It's something we are proud to advertise now, which wasn't the case before. We can't thank them enough for that part alone.